Cancellation policy

Cancellation Policy

Some items in our store are offered as a subscription. This policy explains how subscriptions work and how to change or cancel them.

Subscriptions

When you purchase a subscription, you receive repeat deliveries at the price and frequency you selected at checkout. The price, the billing frequency, and the fact that charges repeat are disclosed at checkout before you subscribe, and completing checkout is your express consent to those recurring charges. Your payment details are stored securely, and your chosen payment method is charged for each delivery until you cancel.

How to cancel or change

You can cancel, skip, pause, or change your subscription at any time, free of charge: use the link in your order confirmation email, manage it from your customer account, or email help@tydott.com. Cancellation stops all future charges. To avoid the next charge, cancel before that renewal order is processed. If a renewal order has already been processed or shipped when you cancel, that order is charged and shipped as normal, and it remains covered by our 100-Day Money-Back Guarantee (see our Refund Policy).

Price changes

If we change your subscription price, we will email you before the new price applies to you. If you do not agree, you can cancel before your next renewal.

Failed payments

If a renewal charge fails, we may retry it and ask you to update your payment details. We may pause or cancel a subscription with unpaid renewals.