Terms of Service

Last updated: August 13, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 24 CONTAINS AN AGREEMENT TO ARBITRATE, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. SECTION 24 ALSO EXPLAINS HOW TO OPT OUT.

OVERVIEW

This website is operated by TYDOTT. Throughout the site, the terms "we", "us" and "our" refer to TYDOTT. TYDOTT offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink, including our Privacy Policy, Refund Policy, and Shipping Policy. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. Our products are intended for adults 18 years of age and older. You may not purchase our products for use by anyone under 18.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - PRODUCTS ARE DIETARY SUPPLEMENTS; NOT MEDICAL ADVICE

FDA Disclaimer. Statements made on this website have not been evaluated by the Food and Drug Administration. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Not medical advice. All content on this website, including text, images, videos, and product descriptions, is provided for general informational purposes only. It is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of something you read on this site.

Consult your physician. Consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking any medication, or have or suspect you have any medical condition. Do not use our products if you are under 18.

Assumption of risk. You are solely responsible for determining whether our products are appropriate for you. If you experience any adverse reaction, stop using the product immediately and consult a healthcare professional. To the maximum extent permitted by law, you assume all risk arising from your use of our products.

Read the label. Always read the product label before use and follow the directions on it. In the event of any conflict between website content and the product label, the label controls.

Individual results vary. Testimonials and reviews on this site reflect the individual experiences of specific customers. They are not a guarantee, promise, or prediction of the results you will experience. Your results will depend on many factors, including diet, training, hydration, and consistency of use.

SECTION 4 - SUBSCRIPTIONS AND AUTOMATIC RENEWAL

If you purchase a subscription ("Subscribe and Save" or any similar recurring offer), the following terms apply.

Recurring charges. By enrolling in a subscription, you authorize us and our payment processors to charge your chosen payment method, on a recurring basis, the subscription price plus any applicable taxes and shipping shown at checkout, at the delivery frequency you selected, until you cancel. The price, the billing frequency, and the fact that charges recur are disclosed at checkout before you subscribe, and your completion of checkout is your express consent to those recurring charges.

Cancellation. You may cancel your subscription at any time, free of charge, through your customer account portal on our website or by emailing help@tydott.com. Cancellation takes effect at the end of the current billing period. To avoid being charged for the next renewal, cancel before that renewal order is processed. If a renewal order has already been processed or shipped when you cancel, that order is still charged and shipped, and remains covered by our 100-Day Money-Back Guarantee (Section 22).

Price changes. We may change the subscription price by giving you notice by email before the change applies to you. If you do not agree with the new price, you may cancel before your next renewal.

Payment failures. If a renewal charge fails, we may retry the charge and/or notify you to update your payment information. We may pause or cancel a subscription with outstanding failed payments.

Skipping and rescheduling. Where the account portal offers it, you may skip, pause, or reschedule an upcoming renewal instead of cancelling.

SECTION 5 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 6 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, except as provided in Section 4 for active subscriptions. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 7 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to refund only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your screen's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, on a case-by-case basis. We reserve the right to limit the quantities of any products we offer, and to refuse or limit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, the same credit card, or the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update your account information, including email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

Chargebacks. If you believe a charge is incorrect, contact us at help@tydott.com first so we can resolve it. We reserve the right to dispute any chargeback we consider improper and to refuse future orders from customers who abuse the chargeback process.

SECTION 9 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties of any kind and without any endorsement. We shall have no liability arising from your use of optional third-party tools.

Certain content, products, and services available via our Service may include materials from third parties, and third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we will not have any liability for any third-party materials, websites, products, or services. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 - USER COMMENTS, REVIEWS, AND SUBMISSIONS

If you send us submissions (for example contest entries, reviews, photos, testimonials, or suggestions), whether at our request or not (collectively, "comments"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium, including in our advertising. We are under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive, or obscene material, or any malware. You may not use a false email address or pretend to be someone other than yourself. You are solely responsible for the accuracy of any comments you make. Reviews and testimonials reflect individual experiences and do not guarantee results (see Section 3).

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available on this website.

SECTION 12 - ELECTRONIC COMMUNICATIONS, EMAIL, AND SMS

When you make a purchase, create an account, or otherwise provide your contact information, you consent to receive transactional communications from us electronically (for example order confirmations and shipping notices). If you opt in to marketing email or SMS, you consent to receive recurring marketing messages at the address or number provided; consent to marketing is not a condition of purchase; message and data rates may apply; and you can opt out at any time via the unsubscribe link (email) or by replying STOP (SMS).

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

SECTION 14 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, or laws; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 15 - INTELLECTUAL PROPERTY

All content on this website, including the TYDOTT and Low Tide names and logos, product names, text, graphics, photos, videos, page designs, and formulations, is our property or the property of our licensors and is protected by trademark, copyright, and other intellectual property laws. Nothing in these Terms grants you any license or right to use any of our trademarks or content except as needed to browse the site and place orders.

SECTION 16 - DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are (except as expressly stated by us, including the 100-Day Money-Back Guarantee) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Some jurisdictions do not allow the disclaimer of implied warranties, so some of the above disclaimers may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, in no case shall TYDOTT, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, or loss of data, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service, even if advised of their possibility.

To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms, the Service, or any product shall not exceed the greater of (a) the total amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TYDOTT and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 19 - TERMINATION; SURVIVAL

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes, including Sections 16, 17, 18, 24, and 25. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site and Services. If in our sole judgment you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 20 - SEVERABILITY; ENTIRE AGREEMENT; WAIVER

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of the remaining provisions.

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and the policies posted by us on this site constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law provisions, except that the arbitration agreement in Section 24 is governed by the Federal Arbitration Act. If you purchase from outside the United States, you are responsible for complying with the laws of your jurisdiction, including any import duties and taxes, and nothing in these Terms deprives you of any mandatory consumer protections of the law of the country where you live.

SECTION 22 - REFUNDS AND RETURNS; THE 100-DAY MONEY-BACK GUARANTEE

Every order is covered by our 100-Day Money-Back Guarantee. You have 100 days after receiving your item to request a refund. You will need the receipt or proof of purchase.

To request a refund, contact us at help@tydott.com. You do not need to send the product back. If Customer Support does request a return, items sent back to us without first requesting a return will not be accepted; please send the package via courier and provide us with the tracking number. Standard address for returns (only if confirmed by Customer Support): TYDOTT, 3140 West Main St, Riverton, WY 82501, USA.

We will refund all payments received from you for the order, excluding the costs of delivering the goods where a delivery charge was paid, without delay and no later than 10 business days from the day your refund is approved. We will notify you of the approval or rejection of your refund by email. Refunds are made using the same payment method used in the original transaction unless you agree to a different method. You will not incur any fees in connection with the refund.

Fair use. The guarantee exists so you can try Low Tide at no risk, and we honor it without argument. We reserve the right to refuse a refund only where we reasonably suspect fraud or abuse, such as repeated guarantee claims across multiple orders, accounts, or addresses, or purchases made for resale.

SECTION 23 - CONSUMER COMPLAINT: FAULTY PRODUCT

If the goods purchased from us turn out to be defective, you have the right to make a claim. Regarding the defect, you can demand: replacement with an item free of defects, removal of the defect, or a price reduction.

You can report a complaint within a year of noticing the defect, but the time for submitting a complaint cannot end before the expiry of the item's warranty period. Your complaint will be responded to within 30 days from the date we receive your complaint notification.

Please do not send your purchase back to us before you email us regarding your complaint at help@tydott.com. Confirm the return address with our customer service, then send the package via courier and provide us with the tracking number. Standard address for returns (if confirmed by Customer Support): TYDOTT, 3140 West Main St, Riverton, WY 82501, USA.

SECTION 24 - DISPUTE RESOLUTION: INFORMAL RESOLUTION FIRST, THEN BINDING ARBITRATION; CLASS ACTION AND JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

(a) Informal resolution first. Before either of us starts an arbitration or any other proceeding, the party with the dispute must send the other a written notice describing the dispute and the relief requested (for you: by email to help@tydott.com with the subject "Dispute Notice", including your name, order number, and a description of the issue). The parties will then attempt in good faith to resolve the dispute informally for 60 days from receipt of the notice. Most disputes are resolved this way, quickly and for free. An arbitration may not be commenced until this 60-day period has passed.

(b) Binding individual arbitration. Except as provided in (c) and (d), any dispute, claim, or controversy arising out of or relating to these Terms, our website, our products, or your purchase or use of them shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs this agreement to arbitrate. The arbitration will be conducted in the English language. Unless you and we agree otherwise, hearings (if any) will be conducted by videoconference or, if an in-person hearing is required, at a location reasonably convenient to you, or in Riverton, Wyoming if you prefer. Disputes may be resolved on the documents alone where the AAA rules allow. Payment of filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. The arbitrator may award the same individual relief that a court could award to an individual, and must follow applicable law. Judgment on the award may be entered in any court of competent jurisdiction. The arbitration and its outcome shall be confidential to the extent permitted by law.

(c) Small claims carve-out. Either party may bring an individual claim in small claims court in your county of residence (or Fremont County, Wyoming) instead of arbitration, so long as the claim stays in small claims court and remains individual.

(d) Injunctive relief carve-out. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

(e) Class action waiver. YOU AND TYDOTT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to a particular claim, then that claim (and only that claim) shall proceed in court, and all remaining claims shall remain in individual arbitration.

(f) Jury trial waiver. To the extent any dispute proceeds in court rather than arbitration, YOU AND TYDOTT EACH WAIVE THE RIGHT TO A TRIAL BY JURY to the maximum extent permitted by law.

(g) Mass filings. If 25 or more similar arbitration demands are filed against us by the same or coordinated counsel, the parties agree the AAA shall administer them in staged batches under its rules for multiple case filings, with an initial batch proceeding first while the remaining demands are tolled, followed by a global mediation, before further batches proceed. This subsection is intended to ensure the fair and efficient resolution of claims and shall not deprive any claimant of the substance of their individual claim.

(h) 30-day right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing help@tydott.com within 30 days of your first purchase (or within 30 days of these Terms first being posted, whichever is later), with the subject "Arbitration Opt-Out", stating your name, address, and order number. Opting out will not affect any other part of these Terms or your order.

(i) Severability within this section. If any part of this Section 24 (other than the class action waiver, which is addressed in (e)) is found unenforceable, the remainder of this section shall remain in effect.

SECTION 25 - TIME LIMIT ON CLAIMS

To the maximum extent permitted by applicable law, any claim arising out of or relating to these Terms, the Service, or any product must be commenced (in arbitration, or in court where permitted) within one (1) year after the claim accrues; otherwise it is permanently barred.

SECTION 26 - FORCE MAJEURE

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, carrier disruptions, or shortages of transportation, fuel, energy, labor, or materials.

SECTION 27 - INTERNATIONAL ORDERS

We ship worldwide. For orders shipped outside the United States, you are the importer of record and are responsible for complying with all laws of the destination country and for any customs duties, import taxes, or fees levied there. We make no representation that our products are appropriate or available for use in any particular location outside the United States.

SECTION 28 - NOTICE TO CALIFORNIA RESIDENTS

Under California Civil Code Section 1789.3, California users are entitled to know that they may file grievances and complaints with the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

SECTION 29 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at help@tydott.com.

TYDOTT, 3140 West Main St, Riverton, WY 82501, USA.